Client stories

“From their first presentation it was clear to everybody at Debenhams that
Tectrade were extremely competent, understood what the problem was,
and understood how to implement the solution – not least because they
could explain how they’d helped other customers to do the same.”

Phil Matthews, DR Systems Manager

"TSM is a key part of the service we deliver but it was becoming too complex to manage ourselves, with seemingly ever escalating issues, and an increasing reliance on non specialist providers. Tectrade have taken over this process. They're delivering outstanding results, which we get complete visibility of through their impressive reporting environment, and we're spending less, which is clearly hugely beneficial. so they've proven their clear expertise, which has given us the trust to ask for help with other key projects."

Karen Dove, Director Systems Management, Unison

"I'm now very happy with our Backup Solution in all aspects of Performance, Capacity and Reliability (so far) and would like to make my thanks known to all Tectrade and IBM Personnel who've been involved. One of the biggest non-Technical improvements is in the the ability to delegate out the ongoing Operation to keep it running smoothly"

Chris Scott - Senior Infrastructure Specialist, University of Dundee

The RFU now have a robust, scalable and integrated Enterprise Flex System platform that has a roadmap for the next 10 years, and we now have the ability to drive maximum value from the analytics's software to enable wider awareness of the RFU and our projects.

Mike Morris - IT Operations Manager, RFU

What’s great about the Tectrade solution is that they are giving us more than we could achieve internally while actually decreasing our costs.

Warwick Varney - Technical Support Manager, Groupama

With Tectrade Helix Protect, we now spend less than 20 minutes a day on backups – an improvement of more than 90 per cent. Restoring data is also less complex because it is provided as part of the service rather than using my own team’s resources.

Sandra Fairweather - Head of Infrastructure, Expro

The Tectrade and IBM solution has given Trowers & Hamlins a more scalable storage infrastructure that offers better performance and more reliable backup.

Bob Greenwood - IT Manager, Trowers & Hamlins
Previous testimonial Next testimonial
Over the last ten years, The University of Dundee’s School of Life Sciences has seen data volumes grow and grow – as file sizes have soared, and data has become more central to ever more disciplines.
Read more >
We helped the leading insurance provider gain new control of its data protection, while removing its backup burden.
Read more >
Northampton College wanted to expel its ageing hardware, storage bottlenecks, and replication troubles, and create a smarter IT infrastructure.
Read more >
Faced with increasing volumes of increasingly business-critical data, Debenhams wanted to boost its Disaster Recovery powers.

Read more >
With data volumes growing rapidly, the Natural History Museum (NHM) wanted to reduce the complexity of its backup processes, free up staff from routine administration, and simplify its software licensing arrangements for IBM Tivoli Storage Manager (TSM).
Read more >
With the safe storage of millions of business-critical documents at stake, it was essential to find a reliable, secure storage infrastructure that would offer low operational costs and provide a scalable, flexible foundation for the future.
Read more >
With 60TB of data and 5,000 users, managing successful backups was an ongoing challenge for Dundee City Council. A complex IT environment led to low backup success, and advanced functionality available within Tivoli software was not being exploited by a hard-pressed IT team
Read more >
Kingston University needed to find a way to manage, store and back up a total of 240TB of backup data. The costs of adding storage devices and tape drives were unsustainable, and this approach did not address the basic issue of data duplication and unmanaged growth.
Read more >