How Admiral took control of data protection, without taking on more staff.
Admiral Group was paying someone else to support its backup environment – and yet backups were still a real pain for, and a drain on, its own technical response team.
We helped the leading insurance provider gain new control of its data protection, while removing its backup burden. As Simon Petfield, Admiral Group’s Third Line Technical Response Team Manager explains:
“We don’t worry about issues with our backups anymore. We know Tectrade will pick them up, let us know, and troubleshoot them with us. It just saves so much time and effort, and takes a massive headache away.”
Admiral was looking to:
Admiral chose our Helix Protect Enterprise 24/7 Managed Service for its Cardiff, Swansea Newport sites.
We implemented IBM Tivoli Storage Manager (TSM) in to the Newport site – in just two weeks – and then began proactively administering and supporting all three.
Through automated, daily environment reports and regular, face-to-face Service Reviews, we’re now helping ensure Admiral has the visibility and expert guidance it needs to move forward with confidence in its DP and DR powers.
Get the whole story
Want to know more? Read our full-length report to learn how we helped build a rock-solid business case for our solution – making life much easier for Admiral’s project manager – and why even exploding motherboards weren’t able to knock the delivery off-track.