SANCare

Rising complexity driven by proliferation of devices and rising data volumes, increases risk of unexpected downtime, poor performance and low utilisation. Basic maintenance tasks such as updating firmware levels can be over-looked, impacting performance and problem resolution times. 

• Tectrade's SANCare is a low cost operational support service that provides access to expert SAN skills. Cost efficient access to a team of vendor certified SAN consultants offering 1st, 2nd and 3rd line support

• Liaison with hardware and software vendors to accelerate problem resolution

• Bi-annual review of firmware levels and error logs

• Consolidated and centralised tracking of vendor service agreements