Stories about high-profile cyberattacks, such as the record-setting hack on the credit protection company Equifax, stir the imaginations of company leaders, putting fear into their hearts. As anxious organizations pour money into IT security to fight malicious activity, they neglect vital data protection.
Despite the headlines about major hacks, most downtime is caused by accidents, not cybercrime. The 2016 State of Disaster Recovery Report found that 75% of downtime is triggered by power outages. Companies that want to stay afloat can’t afford to let backup and recovery slip their minds when setting IT priorities.
Data protection often gets put on the back burner because it isn’t perceived as a true money maker. Return on investment (ROI) is difficult to calculate because, instead of generating profit, backup and recovery prevents your company from losing money.
Every minute your systems aren’t operating, your business is losing money due to lack of production and missed customer contacts. And these losses add up. According to the 2016 IHS Cost of Server, Application, and Network Downtime Survey, outages cost North American companies a whopping $700 billion annually.
Neglecting your backup and recovery means your solutions may become outdated. If you aren’t refreshing your tools, they can reach end of support from your vendors. Once you lose support, you are forced to rely on your in-house IT staff to fix any problems that might arise.
As great as your IT staff is, it’s probable that it doesn’t have the level of expertise your vendor has when tackling backup and recovery problems. Troubleshooting a backup and recovery problem during an outage is the last thing you want to have to do.
When companies neglect backup and recovery, they fail to test restores regularly. Some organizations may only test backups or disaster recovery once a year. Frequent tests are necessary to not only ensure your data protection strategy is working but also to pinpoint and correct problems. No company wants to find out its disaster recovery plan doesn’t work during an emergency.
Not all backups are successful. Even a company that follows best practices can expect a small percentage of backups to fail. However, your company needs to ensure that the percentage doesn’t get too high.
Your business must gain visibility into backups so it is aware of how much data is being backed up, where it is backing up to, and if backups are failing. Backup failure alerts will help the squeaky wheel get the grease.
Infrequent backups are another sign of data protection neglect. If you back up data only occasionally, you risk losing or compromising a huge chunk of your vital information. Even if you back up daily, you could lose 24 hours of updates to mission-critical data. Without frequent backups, you have no hope of meeting reasonable recovery point objectives after an outage.
Just as you maintain your personal health by going for regular checkups, you need to ensure the health of your business by regularly evaluating and revising your data protection strategy. If you neglect backup and recovery, you risk suffering irreparable damage the next time a piece of equipment fails, a storm hits, or an employee makes a mistake.
Don’t take that risk. Tectrade will work with your company to develop a data protection catalogue that places your unique backup and recovery needs front and center.
Get the facts on how companies fall short on data protection. View our infographic here: Top 5 Crippling Backup and Recovery Mistakes