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Helix Managed Services

Our Helix managed services for data protection use world-leading analytics and reporting software, offering 24 x 7 management with a 98% backup success SLA.

Helix Protect 


With Helix Protect in place, you can ensure that backup management is simpler than ever before. With our tools in place, we can provide reporting, monitoring and analytics across your data environment, allowing you the peace of mind that your data is safe and protected.

Our service desk is on hand to provide :

  • 24 x 7 support
  • Monitoring for over half a million backups a month.
  • Backup services for over 131PB of data with a 99% success rate.

With service levels to suit your particular needs, we will work with you to ensure we collectively find the right suite of services to suit your business need.

Our Consultancy and Professional Services team are also on hand to ensure we are able to take on workloads from you that allows you to focus on running your business.

Consulting

Consulting

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Technical Services

Professional Services

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Engage with Helix Managed Services


Combining the performance and security of enterprise leading data protection software from IBM and DellEMC with Tectrade’s expertise in data protection. Helix Protect allows you to out-task data backups in a secure, flexible and compliant way.

  • Simplify Backup Management
  • Improved performance over traditional solutions
  • Ensure further data resilience
  • Flexible RTO and RPO plans to suit your needs
  • All of this whilst YOU keep control of your date
Our 24x7 Service Team can provide you with further reassurance through :

  • Proactive Monitoring
  • Performance Reporting
  • SLA Management

You can find details around our suite of Helix Protect Offerings below:



Helix Protect Enterprise

Helix Protect Report

Helix Protect Base

Try Helix

To request a free trial to see how the Helix suite can really help your business contact us here.


REQUEST FREE TRIAL

Leading technology partnerships


We built our business by solving the toughest data protection and recovery challenges. On our journey, we have assembled a market leading portfolio of technology partners that solve specific challenges for clients. We are able to combine our partner's technologies with our expertise and managed service to deliver the outcome that is right for your business both in Data Protection and Recovery and Storage and Infrastructure.

We are experts in bringing multiple vendors together to meet your specific needs.


Proven track record

With international operations and 50+ technical specialists, we have helped hundreds of clients gain control of their data. Over 2/3rds of our people are in technical roles

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Systems Protected

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Backups Monthly

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View our Data Protection solutions

Zero Day Recovery™

Zero Day Recovery™

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Faster Disaster Recovery

Faster Disaster Recovery

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Cost Efficient backup and recovery

Cost Efficient backup and recovery

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Cloud Backup

Cloud Backup

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Faster NAS Backup

Faster NAS Backup

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View our Storage & Infrastructure solutions

Storage Capacity Planning

Storage Capacity Planning

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Cost Optimisation

Cost Optimisation

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Visibility & Insight

Visibility & Insight

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Migration to Hybrid Cloud

Migration to Hybrid Cloud

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Hyper-Converged Infrastructure (HCI)

Hyper-Converged Infrastructure (HCI)

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